A Google user
Found and connected to our dishwasher (DWT81900) on first try. Very useful for being able to visually see (and change) all the settings. The only drawback is that you can't really do anything with the dishwasher unless you first press the Remote Start button, and once the dishwasher door is opened that resets the functionality and you have to press the button again to re-enable it. Would be nice if there was a way to allow Remote Start capability all the time.
2 people found this review helpful
Arcelik A.Ş.
February 9, 2020
Hi Garrett,Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.
Jessica Y
This app just doesn't work for me. I couldn't even get past the set up phase. Sometimes when I press login it does nothing, even though I know it's the correct password because other times it does work. Also it wants to use your location to setup a home location, but once it found my location I clicked on it and it just said that it could not set up the home.
5 people found this review helpful
Arcelik A.Ş.
October 28, 2022
Hello. We would like to help if you can send us your phone number, your e-mail address information you use in the HomeWhiz application and the details of the subject with the specially defined number G28102022-2348 so that we can examine the situation you are experiencing.
John Healy
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Edit: Received their stock response "Dear customer, we would like to help you", that they send to absolutely everyone who bothers to post a review here. Just fix the app for goodness sake! All of these one star reviews can't be wrong. Really poorly architected app. They can't even manage to get the password reset flow right. If you can access it, simple things like adding other people to allow them to use the machine is unclear and clunky. It's an utter mess of an app.
3 people found this review helpful
Arcelik A.Ş.
April 4, 2024
Dear Customer, we would like to help you, if you can send us your phone number, the e-mail address information you use in the HomeWhiz application and the details of the problem with the specially defined [G04042024-10205730] number, to the contact@homewhiz.com e-mail address, we can examine the situation you are experiencing. Thank you.